Privacy Policy
Version: February 17, 2025
Welcome to the website (the "Site") owned and operated by CrowdAxis Inc. ("CrowdAxis", "we", "us" and/or "our"). This Site is operated by CrowdAxis and has been created to provide information about our company and our experiential intelligence platform, data analytics services, and related services (together with the Site, the "Services"). This Privacy Policy sets forth CrowdAxis's policy with respect to information including personally identifiable data ("Personal Data") and other information that is collected from visitors to the Site and users of the Services (the "Visitors", or individually, "Visitor", "you", and/or "your").
By using the Services, you do hereby warrant and represent that:
- You have read, understood, and agreed to all terms and conditions stated herein.
- You are giving CrowdAxis permission to use and store such information consistent with this Privacy Policy and our Customer Terms of Service and End User Terms of Service.
Information We Collect
When you interact with us through the Platform or Services, we may collect Personal Data and other information from you, as further described below:
1. Personal Data That You Provide Through the Services
We collect Personal Data from you in connection with the Services when you voluntarily provide such information, such as when you:
- Register for access to the Platform and/or Services
- Use certain Services
- Participate in live events or experiences
- Complete surveys or provide feedback
- Contact us with inquiries
This may include:
- Your name
- Address
- Geographic location
- Phone number
- Email address
- Event participation history
- Demographic information
- Survey responses and feedback
- Experience preferences
- Payment information
- Photos or videos from events (with your consent)
We may also require you to provide us with your financial information, including billing name, address, and credit card number (“Financial Information”) in order to use certain features of ourServices or attend any Offerings. We do not store full credit card information on our servers. We use a third-party vendor, Stripe, to process Financial Information and do not retain Financial Information ourselves. Further, CrowdAxis may take and store photos or videos of you taken at the businesses with which you are purchasing or otherwise obtaining admission to an Offering.
2. Aggregated Personal Data
In an ongoing effort to better understand and serve the users of the Services, CrowdAxis often conducts research on its customer demographics, interests, and behavior based on the Personal Data and other information provided to us. This data and research may be compiled and analyzed on an aggregate basis (“Aggregated Personal Data”), and CrowdAxis may share this Aggregated Personal Data with its affiliates, agents, and business partners. This Aggregated Personal Data does not identify you personally. CrowdAxis may also disclose Aggregated Personal Data in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
3. Event and Experience Data
As an experiential intelligence platform, we collect data related to your interactions with live events and experiences, including:
- Event attendance
- Engagement metrics
- Feedback and surveys
- Behavioral data at events
- Experience preferences
- Social media engagement related to events
- Location data during events (with consent)
4. Analytics and Automated Collection
When you interact with CrowdAxis through the Services and/or the Site, the various technologies used in connection with the Services and/or the Site collect and store certain information. Alone or in combination with other information, such automatically collected information may constitute Personal Data. This automatically-collected information includes:
- IP address
- Device information
- Browser type
- Usage patterns
- Event interaction data
- Geographic location
- Time spent at events
- Engagement metrics
CrowdAxis may store automatically-collected information itself or such information may be included in databases owned and maintained by CrowdAxis affiliates, agents, or service providers. The Services may use automatically-collected information and pool it with other information.
In operating the Services, we may use a technology called “cookies.” A cookie is a piece of information that the computer that hosts our Services gives to your browser when you access theServices. Our cookies are persistent cookies and help provide additional functionality to the Services and help us analyze Services usage more accurately. For instance, our Site may set a cookie on your browser that allows you to access the Services without needing to remember and then enter password more than once during a visit to the Site. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive notifications when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Service features. Further, our Service may use web beacons on our Site and in our communications to provide additional functionality to the Services and help us analyze usage of the Services more accurately. These web beacons may also track your IP address.
5. Location Information
Our Service may collect and use your location information (for example, by using the GPS on your mobile device) to provide certain functionality of our Service (“Location Data”). If you choose to enable our location features, your Location Data may be publicly displayed within the Service. Please keep in mind that other users can see this information about you, and they may use it or disclose it to other individuals or entities outside of our control and without your knowledge. Your Location Data may be subject to abuse, misuse, and monitoring by others, so please be careful if you choose to enable location functionality. We may also use yourLocation Data in an aggregate way, as described above in the “Aggregated Personal Data” section.
6. Google Analytics
We may allow third party service providers to use cookies or similar technologies to collect information about your browsing activities over time and across different websites following your use of the Services. For example, we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Service. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners
The Purposes For Which We Use Information About You
1. General
CrowdAxis and its subsidiaries and affiliates (the “Related Companies”) use the Personal Data and other information you provide in a manner that is consistent with this Privacy Policy For the following general purposes:
● To operate and make available the Site and the Services;
● To track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors’ Internet service providers;
● For billing, identification and authentication,and fraud prevention;
● To analyze Site usage and improve our products and the Site and Services;
● To contact you and deliver administrative notices, marketing notifications and offers and communications relevant to your use of our products and the Services via email, SMS, push notifications, or otherwise;
● To provide you with customer support;
● For internal market research, troubleshooting problems, and detecting and protecting against error, fraud or other criminal activity;
● To provide guidance to the businesses that are providing the Offerings on how to improve the Offerings;
● To collect, receive or generate information from or about you related to Offerings on behalf of the Customers providing such Offerings to you;
● To enforce our Terms and End User Terms;
● As otherwise set forth in this Privacy Policy
2. Advertising
CrowdAxis and its affiliates may use Personal Data to contact you in the future to tell you about services we believe will be of interest to you. If we do so, each marketing communications we send you will contain instructions permitting you to “opt-out” of receiving future marketing communications. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.
3. Analytics and Market Research
CrowdAxis may analyze Personal Data and web navigational data based on your interests and may use the analysis from this information (“Market Research”) in order to market the Site and Services, improve the Offerings provided to Visitors, improve the likelihood of a group of Visitors attending an Offering, and increase the likelihood that an Offering or a group’s experience with the Site and Services is relevant to Visitors.
CrowdAxis uses data at the individual level to sell products and services to Visitors who express an interest in these products and services, through a poll for example, or to Users who can be presumed to have an interest based on results from our Market Research.
4. Mobile Services
CrowdAxis may use your cell phone number to call or text you in order to provide you notifications about tasks and reminders about the Offerings, for marketing purposes, and to administer theSite and Services. If you would like more information about our policy, or to opt-out, please email hello@crowdaxis.co. You may be liable for standard SMS and per-minute charges by your mobile carrier. For Users of CrowdAxis’s mobile application, we may also message you via “Push” messaging, which you can opt-out of on your mobile device. Data rates may apply.
You can opt-out of receiving certain promotional communications from CrowdAxis sent via text message at any time by following the instructions provided in text messages from CrowdAxis to text the word, “STOP”. Please note that your opt-out is limited to the phone number used and will not affect subsequent subscriptions. If you opt-out of only certain communications, other subscription communications may continue. Even if you opt-out of receiving promotional communications, CrowdAxis may, subject to applicable law, continue to send you non-promotional communications, such as those about your account, transactions, servicing, or CrowdAxis’s business relations.
5. Financial Information
We use Financial Information solely as authorized by you in accordance with this Privacy Policy in order for you to use the Services.
If CrowdAxis intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.
Our Disclosure of Your Personal Data
CrowdAxis is not in the business of selling Personal Data about you. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share Personal Data about you with certain third parties without further notice to you, as set forth below:
1. Services
To operate the Services, we will share your Personal Data, such as name, age, address, and birthday, with the businesses with which you are purchasing or otherwise obtaining admission to anOffering. We may also share other Personal Data with such businesses in order for them to provide their Offerings to you and follow up with you on your experience at an Offering. If you opted-in to marketing communication, we may share your Personal Data with businesses that you’ve attended an Offering within order for them to send marketing communications to you. If you choose not to receive further marketing communication, please contact the business from which you no longer wish to receive marketing communication. Further, your Aggregated Personal Data, automatically collected information, and Location Data may be shared with the businesses with which you are choosing and/or attending anOffering in order for them to do research on improving the Offerings. Bychoosing and attending an Offering with such business partners, your Personal Data is also subject to their respective privacy policies.
2. Business Transfers
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger,reorganization, dissolution, or similar event, Personal Data may be part of the transferred assets. You acknowledge and agree that any successor to or acquirer of CrowdAxis (or its assets) will continue to have the right to use your Personal Data and other information in accordance with the terms of this Privacy Policy. Further, CrowdAxis may also disclose Aggregated Personal Data in order to describe our services to prospective acquirers or business partners.
3. Related Companies
We may also share your Personal Data with our Related Companies for purposes consistent with this Privacy Policy. For instance, we use third parties to process your data, provide faster customer support, aid fixing bugs and improve your user experience.
4. Agents, Consultants, and RelatedThird Parties
CrowdAxis, like many businesses, sometimes hires other companies to perform certain business-related functions, where we may share Personal Data, Aggregated Personal Data, and automatically-collected information. Examples of such functions include mailing information,maintaining databases, and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
5. Legal Requirements
CrowdAxis may disclose your Personal Data If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of CrowdAxis, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
Your Choices
If personal data covered by this Privacy Policy is to be used for a new purpose that is materially different from that for which the personal data was originally collected or subsequently authorized, or is to be disclosed to a non-agent third party in a manner not specified by this policy, CrowdAxis will provide you with an opportunity to choose whether to have your personal data so used or disclosed. Requests to opt out of such uses or disclosures of Personal Data should be sent to us at hello@crowdaxis.co.
Certain personal data such as information about medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs is considered “Sensitive Personal Information.” CrowdAxis will not collect or use Sensitive Personal Information from you throughout your use of the Site.
You can visit the Site without providing any Personal Data yourself. If you choose not to provide any Personal Data, you may not be able to use certain Services. You may also opt-out of receiving communications from us, remove your information from our database, and choose not to receive future communications unrelated to the Services (such as those about your account, transactions, servicing, or CrowdAxis’s ongoing business relations) by canceling your account; which you can do by contacting CrowdAxis at hello@crowdaxis.co.
Further, if you register or attend anOffering or otherwise use any Services, we may occasionally contact you with information about special events, sales, activities, promotions, contests,submission opportunities, and programs. You always have the option to askCrowdAxis not to contact you with this information again. If you receive an unsolicited email from a CrowdAxis domain, please contact us at hello@crowdaxis.co.
Personal Information Requests
Site users may also request certain information regarding our disclosure of Personal Data to third parties for their direct marketing purposes. To make a request, please contact us: hello@crowdaxis.co.
Data Subject Rights
Site users may request certain information regarding our disclosure of Personal Data to third parties for their direct marketing purposes. To make a request, please contact us: hello@crowdaxis.co.
Furthermore, Site users subject to certain applicable laws (GDPR, CCPA, etc) have the following rights with respect to Personal Data we may have collected about them:
1. Requests to Know
You have the right to request that we disclose:
● The categories of Personal Data we've collected about you;
● The categories of Personal Data about you we have sold or disclosed for a business purpose;
● The categories of sources from which we have collected Personal Data about you;
● The business or commercial purposes for selling or collecting Personal Data about you;
● The categories of Personal Data sold or shared about you, as well as the categories of third parties to whom the Personal Data Was sold, by category of Personal Data for each party to whom Personal Data was sold;
● The specific pieces of Personal Data collected;
● Other access rights as specified under applicable law
You may submit a Request to Know via email to hello@crowdaxis.co. The delivery of our response may take place electronically or by mail. We are not required to respond to requests to know more than twice in a 12-month period.
2. Requests to Delete
You have the right to request that we delete any Personal Data about you that we have collected. Upon receiving a verified request to delete Personal Data, we will do so unless otherwise authorized by law. You may submit a request to delete Personal Data via email to hello@crowdaxis.co.
3. Selling Personal Information
We have not included a “Do Not Sell My Personal Info” link on our Site. If our practices change, we will update this Privacy Policy and take any other necessary action to comply with applicable law. We do, however, disclose Personal Data for business purposes as described in the Our Disclosure of Your Personal Data – section above.
4. The Right to Non-Discrimination
You have the right not to be discriminated against.
This Privacy Policy does not apply to any Personal Data collected by CrowdAxis other than Personal Data collected through the Site and/or the Services. This Privacy Policy shall not apply to any unsolicited information you provide to CrowdAxis through the Services or through any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as forums, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and CrowdAxis shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation.
Children
CrowdAxis does not knowingly collectPersonal Data from children under the age of 16. If you are under the age of 16, please do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to providePersonal Data on the Services without their permission. If you have reason to believe that a child under the age of 16 has provided Personal Data to CrowdAxis through the Services, please contact us, and we will endeavor to delete that information from our databases.
Links to Other Web Sites
This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by CrowdAxis (the “Third Party Sites”). The policies and procedures described here do not apply to the Third-Party Sites. The links from theServices do not imply that CrowdAxis endorses or has reviewed the Third-PartySites. We suggest contacting those sites directly for information on their privacy policies.
Integrating Social Networking Services
One of the special features of the Service may require you to enable or log in to the Services via various social networking services like Facebook or Twitter (“Social NetworkingService(s)”). By directly integrating these services, we make your online experiences richer and more personalized. To take advantage of this feature, we will ask you to log into or grant us permission via the relevant SocialNetworking Service. When you add a Social Networking Services account to theService or log into the Service using your Social Networking Services account,we will collect relevant information necessary to enable the Service to access that Social Networking Service and your data contained within that SocialNetworking Service. As part of such integration, the Social Networking Service will provide us with access to certain information that you have provided to the Social Networking Service in accordance with your privacy settings for the Social Networking Service, and we will use, store and disclose such information in accordance with this Privacy Policy. However, please remember that the manner in which Social Networking Services use, store and disclose your information is governed by the policies of such third parties, and CrowdAxisshall have no liability or responsibility for the privacy practices or otheractions of any Social Networking Services that may be enabled within the Service.
You may also have the option of posting our Services activities to Social Networking Services when you access content through the Services (for example, you may post to Facebook that you performed an activity on the Service); you acknowledge that if you choose to use this feature, your friends, followers and subscribers on any Social Networking Services you have enabled will be able to view such activity.
Security
CrowdAxis takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free. In particular, emails sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to CrowdAxis via the Internet.
Changes to CrowdAxis’s Privacy Policy
The Services and our business may change from time to time. As a result, at times it may be necessary for CrowdAxis to make changes to this Privacy Policy. CrowdAxis reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.
Retention of Information; Access to Information; Contacting CrowdAxis
To preserve the integrity of our databases, we may retain information submitted by Visitors for an indefinite length of time as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. If required by law, we will deletePersonal Data by erasing it from our database. We will also respond toVisitors’ requests to delete or correct account or Personal Data, which you can do by contacting CrowdAxis at privacy@CrowdAxis.com.
To keep your Personal Data accurate, current, and complete, please contact us at hello@CrowdAxis.co. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Services. You have a right to access Personal Data about you. Please contact us at hello@CrowdAxis.co to find out how to access and change the information you cannot access on your own.
Please also feel free to contact us if you have any questions about CrowdAxis’s Privacy Policy or the information practices of the Services.
You may contact us as follows: hello@crowdaxis.co
